Account Executive

Summary

The Account Manager will be responsible for the relationship between Manhattan Associates and its clients and prospects. They will develop and expand relationships at all levels.

The Account Manager is responsible for identifying, developing and closing opportunities for Manhattan Associates software products and services.

Essential Duties And Responsibilities

Include the following. Other duties may be assigned.

• Develop and execute an appropriate strategic and tactical account plan and roadmap for assigned accounts/prospects.
• Analyze, understand the account power map and develop relationships at all levels of the account including Executive level.
• Identify new potential areas of development and sales opportunities within the account.
• Work closely with PSO and CSO to leverage existing work and propose new and innovative services offers.
• Support Manhattan Associates Services teams in the customer management.
• Build and develop relationships with potential partners.
• Opportunity qualification within new and existing clients.
• Understand and articulate the value proposition of Manhattan products and services.
• Understand the competitor offerings and positioning and be able to differentiate Manhattan products/services from them.
• Ensure customers referenceability for Sales and Marketing.
• Participate in the dynamic of Manhattan Associates customers’ community.
• Contract negotiation and closure.
• Demonstrate an understanding of key account management process.
• Follow corporate sales methodology and processes.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

• Sales Account Management experience or Project Management experience, achieved with a technology‑led, supply chain solutions business, or a Consulting Services organization.
• Desirable: Master’s degree in engineering, business, supply chain management or a related product/service specialty.
• Internal candidates should demonstrate client management in a demanding and challenging project role.
• Goal‑oriented with a quarterly target‑driven culture.
• Comfortable dealing at Executive level in Tier 1 organizations.
• Strong client relationship skills.
• Attention to detail.
• Strong presentation skills.
• Effective communicator.
• Proactive, highly motivated.
• Strong Microsoft Office skills.
• Experience maintaining sales information/client information on a CRM package.

Equal Employment Opportunity

We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a veteran. In the United States, Manhattan Associates participates in the Employment Eligibility Verification Program (E‑Verify) operated by the Department of Homeland Security in partnership with the Social Security Administration. Participation in the E‑Verify Program allows Manhattan to confirm the employment eligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I‑9) has been completed.