Account Director - Sports
Most companies claim to have the best people. We say to them, "Keep dreaming." Our people are second to none. They set us apart with their entrepreneurial spirit and ambition. They come to us from Amazon, Microsoft, Nordstrom, Starbucks and the sports world, bringing energy, bold ideas and a willingness to dive into the unfamiliar. It's our people that make BDA the top global Merchandise Agency to work for.
Account Director - European Club Football & UK Sports
Location: If you live within a reasonable commuting distance of our Neuilly-sur‑Siene, France or Kissing, Bavaria office, the role offers a flexible onsite schedule of 4 days per week (with 1 day remote). This role is remote for candidates not located within a reasonable commuting distance of one of these locations.
DUTIES AND RESPONSIBILITIES
- Develop and nurture long‑term relationships with existing clients.
- Drive revenue growth by strategically exploring and capitalizing on client needs.
- Serve as an escalation point for direct reports and client needs, addressing inquiries and concerns promptly and professionally.
- Identify opportunities to expand business with existing clients through upselling, cross‑selling, and proposing additional services.
- Engage in leadership forums, client industry meet‑ups, etc. to build networks for BDA and engage in new business opportunities.
- Stay updated on industry trends, competitor activities, product knowledge, emerging strategies, and best practices to provide informed recommendations to team and clients.
- Understand, interpret, and analyze financial aspects of accounts to make sound business decisions for BDA.
- Generate regular reports for senior leadership detailing account progress, revenue growth and client satisfaction metrics. Assist the European Director of Sports with management of OpEx budgets.
- Create compelling proposals & presentations that showcase the value of BDA products and services.
- Work with the Director to develop proactive strategy/set direction for assigned account(s) and account team.
- Lead with positive intent and work together with both internal and external customers.
- Own client business reviews. Monitor client satisfaction and address any issues to ensure a high level of customer retention.
- Meet and exceed assigned sales targets and contribute to BDA's revenue growth while working within assigned budgets and forecasts.
- Provide backup to the European Director of Sports.
- Work with the Client Services Director to set revenue and margin goals for the entire team. Support the growth of the collective client portfolio of the team ($10M plus benchmark).
- Coach and mentor other Account Directors, Senior Account Managers, Managers and Associate Account Managers on key account team.
- Manage performance management documentation of direct reports to include CDPs, PIPs and written warning process with the European Director of Sports. Conduct annual performance reviews of direct reports.
- Assist the European Director of Sports in interviewing and recruiting new talent.
- Manage contact and opportunity database and execute strategic account plans.
- Exude high levels of professionalism when interacting with clients, internal partners and external vendors and agencies.
JOB SKILLS AND TRAITS
- Creativity and experience in merchandise; the ability to come up with out‑of‑the‑box, fresh new ideas.
- Excellent organizational skills to manage multiple clients and orders simultaneously.
- Fast‑paced, deadline‑driven multi‑tasker.
- Team player.