Academy Enablement Lead — AI-Driven LXP & In-Product Help

Sidetrade Academy Lead position in Île-de-France seeks an experienced enablement leader to relaunch and scale the Academy as the platform behind our shift from low touch to high touch Customer Success. You will build a team, coordinate across Product, R&D, CX, and use Sidetrade IQ to shape content delivery and adoption.

You will manage content lifecycle, deliver multi-language training and in-app help, and drive measurable ROI with self-service at scale, reporting to the Chief Customer