3PL Chief Operating Officer

bpost strives to create an inclusive environment with challenging projects and inspiring collaborations. With our colleagues at the heart of our organisation, we believe in careers rather than jobs. As part of the international group bnode, bpost has transitioned from the Belgian postal operator to a regional and digital expert in parcel size logistics. With a focus on social and environmental sustainability, our people are the foundation of everything we do. We foster a culture that supports diversity, inclusion and career growth, ensuring that every team member has the opportunity to thrive and succeed

What will you do?

Bnode is offering a unique executive-level opportunity to lead and transform our global 3PL operations.

As COO Global 3PL, you will be fully accountable for the operational performance of a fast-growing, international logistics business, operating across multiple regions and industries. You will play a critical role in shaping the future of our operations, driving scalability, efficiency, and margin improvement while ensuring best-in-class customer delivery.

Working at C-level, you will partner closely with the CEO 3PL and executive leadership team to deliver operational excellence and enable sustainable, profitable growth across a global footprint.

Your role

You act as the global owner of operational performance across the 3PL network, ensuring alignment between strategy, execution, and commercial ambition.

You lead the transformation towards a scalable, data-driven, and high-performance operating model.

Key Responsibilities

• Lead all 3PL operations across warehousing, fulfilment, transport coordination, and value-added services
• Define and drive the global operational strategy across regions
• Build a culture of accountability, execution discipline, and performance

Operational excellence & performance

• Define and drive KPIs across service, productivity, cost, quality, and safety
• Lead continuous improvement through Lean, automation, and data-driven optimisation
• Standardise operating models while preserving local agility

Scalability & network optimisation

• Design and optimise the global logistics network to support growth and margin improvement
• Oversee capacity planning, footprint expansion, and site performance
• Ensure operational readiness for large-scale customer onboarding

Customer & commercial alignment

• Partner with commercial leadership to ensure operational feasibility and delivery excellence
• Act as executive sponsor for key strategic clients

Transformation & technology

• Drive the digital transformation of operations (WMS, automation, data platforms)
• Enable data-driven decision-making across planning and execution
• Partner with IT and architecture on long-term capability building
• Own key operational P&L drivers including productivity, cost base, and workforce planning
• Drive margin improvement and cost optimisation
• Support major investment and footprint decisions

People & leadership

• Lead and develop senior operations leaders across regions
• Build high-performing, engaged, and accountable teams
• Foster a culture of ownership, collaboration, and continuous improvement

Governance & compliance

• Ensure compliance with safety, quality, and regulatory standards
• Embed risk management and operational resilience across the network

Who are you?

Your profile

• 15+ years of experience in logistics, supply chain, or contract logistics (3PL/4PL)
• Proven track record leading large-scale, multi-country operations
• Strong experience in high-growth, international environments
• Solid background in operational P&L ownership and transformation programmes
• Deep expertise in warehousing, fulfilment, and logistics operations
• Strong understanding of automation, digitalisation, and data-driven operations
• Executive presence with the ability to influence at Board and Group level
• Outstanding leadership capabilities across large, distributed teams
• Fluent in English; additional European languages are a strong advantage

Why this role

• Executive-level impact across a global logistics network
• Direct influence on a €1bn+ business and large-scale operational footprint
• Opportunity to shape the operating model, network, and transformation agenda
• High visibility at Group and Board level

What do we offer?

Like a Long-awaited Parcel, We Want To Make You Feel Welcome And Valued. Our Offer Includes a Competitive Monthly Salary, That Goes Without Saying. On Top Of That, You Can Count On

• Meal vouchers of €8 per working day
• Hospitalization-, group- and disability insurances
• A phone subscription, including 25GB data
• A flexible renumeration plan, which allows you to customize your own benefits. A company car, bike leasing, public transportation, extra days off,... the choice is yours
• Possibility to enter the Federal Mobility plan
• Work/life balance, thanks to flexible working hours and the possibility to work from home
• 20 days of statutory leave and 7 additional extralegal days off
• An end-of-year and performance-based bonus and double holiday pay
• Many benefits from more than 100 bpost-partners