Key Account Manager

Responsibilities

• Responsible for driving sales, promotion and development in the designated accounts to reach commercial goals
• Develop customer development strategy, dedicated KAM action plans for assigned accounts, aligns on account objectives and executes.
• Lead the preparation of strategies and individual tactical plans and to give strategic input in terms of analysis, future potential and key programs required for the accounts
• Prepare and negotiate contracts, and guide initiatives that the company launches to target particular account
• Analyze market situation including competitive intelligence activities on key accounts and key competitors
• Organize customer events and other programs independently or with marketing/medical department, in line with agreed business tactical plans
• Contribute to the mapping of stakeholders, including segmentation and profiling and provide accurate and timely data for the Sandoz CRM system.
• Responsible for driving the sales operations plan and for achieving agreed sales and broader performance targets for own part of the organization
• Develop an effective sales team through training and coaching or management of key commercial programmes
• Reporting of technical complaints / adverse events / special case scenarios related to Sandoz products within 24 hours of receipt
• Distribution of marketing samples

Key performance indicators

• Sales revenue and revenue growth in designated accounts - Operating budget for designated key accounts (Budget, Cost, Sales, etc.)

Minimum requirements

• Handling quality metrics & issues.
• Team management experience is preferred.
• Sales experience in multinational companies.
• Key account management experience.
• Clinical Trial Design, Data Review & Reporting.