Commissioning & After Sales Technician

General mission : Go to customers' homes to ensure after-sales service according to the defined schedule. To give feedback on your mission for customer follow-up.

He/she works with his personal safety equipment. He/she collaborates with the other departments of the company.

• Ensure the start-up and troubleshooting of equipment for customers
• Produce field service reports and archive them in Visual Planning
• Customer Service
• Provide support to customers on the use and operation of automatic machines, using a combination of a set of troubleshooting techniques.
• Maintenance contract
• Perform preventive maintenance as provided for in Lincoln Electric's contracts with customers
• Communication
• Escalate information to your superiors on customer services, in order to improve the operation and profitability of the machines (maintenance, assistance, audits, training, etc.)
• Transmit technical information to the various departments concerned

Job Requirements

Diplomas : Bac+2 in electrical engineering or maintenance

Professional experience : must know how to work with administrative staff, the design office and sales

Technical know-how :

• Knowledge of welding/cutting techniques
• Knowledge of Visual Planning

Complementary Skills/Abilities :

• Analytical skills
• Coping and Organizational Skills
• Strong sense of customer service
• Autonomy
• Electrical accreditation

Lincoln Electric is an Equal Opportunity Employer. We are committed to promoting equal employment opportunity for applicants, without regard to their race, color, national origin, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation), sexual orientation, gender identity, age, veteran status, disability, genetic information, and any other category protected by federal, state, or local law.

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